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Retro Rummage Refund Policy

We do not accept refunds on our vintage or second-hand items at Retro Rummage.

As outlined within the New Zealand Consumer Guarantees Act, if you buy second-hand products from an online business or second-hand dealer, you cannot expect the same quality as when buying new products.

All our products are true vintage and/or retro and may show minor signs of wear commensurate with age. We do our best to describe our items clearly and show any defects or flaws in photos.  Please review each item carefully and ask any questions before purchasing. If there are issues it is often easier to iron these out prior to purchase, so for this reason we do welcome your questions.

  • Due to the nature of delicate items and health/hygiene implications, Retro Rummage is unable to offer returns on the following accessories:

  • Earrings

  • Lingerie or Intimate items

  • Hats

  • Gloves

  • Eyewear

Other Damage
If a product is damaged in transit, please contact NZ Post, and additionally advise us as soon as possible.

Retro Rummage are specialists in vintage, boho and retro clothing, jewellery and accessories
 

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